15 minutes of Level 1 phone-based technical support. 30 minutes minimum.

Covered Support Levels

• Level 0
  • Will help install the current RELEASE version of FreeBSD from CD
• Level 1
  • Lend help / give advice on the following:
    • kernel building
    • kernel tuning (hardware recognition)
    • general sys admin (adduser, rmuser)
    • basic network services (DNS, ftp, httpd)
    • sendmail (virtual hosts)
    • NFS
    • general IP (ifconfig, arp, virtual hosts)
    • authentication (RADIUS, login.conf)
    • static routing (route)
    • X server configuration
    • upgrading OS (from previous version)
    • serial port setup
    • ppp (dial in & out, PAP)
    • disk setup (partitioning)
  • Everything covered in Level 0